Refund & Cancellation Policy

1. General Policy

All payments made to Trading Mind Protocol are non-refundable once a session has been delivered or a program has commenced. We encourage you to book the ₹499 introductory consultation before committing to a larger program.

2. Before Session Delivery

If you wish to cancel before your first session has taken place:

• More than 48 hours before the scheduled session: Full refund will be considered on a case-by-case basis. Contact us at [email protected].
• Less than 48 hours before the scheduled session: No refund. The session may be rescheduled once at no charge.

3. Rescheduling

• Sessions may be rescheduled with at least 24 hours' notice at no additional charge.
• Each booking allows one free reschedule. Subsequent reschedules may incur a ₹200 administrative fee.
• Rescheduling requests must be sent to [email protected].

4. Multi-Session Programs

For the 3-Week Program and 1:1 Coaching packages, once the first session has been delivered, no refund will be issued for remaining sessions. If Robin Jose is unable to deliver a session due to unforeseen circumstances, the session will be rescheduled at no cost to you.

5. Fraudulent Payments

If you clicked "I Have Paid" without completing your payment, your booking will be cancelled and no session will be scheduled. To rebook, please complete the payment process in full. We are not responsible for bookings made without completed payment.

6. How to Request a Refund

To request a refund or raise a dispute, contact us within 7 days of your booking:

• Email: [email protected]
• Phone: +91-988-60-733-74

Please include your name, booking date, service booked, and payment reference. We will respond within 5 business days.

7. Governing Law

This policy is governed by the Consumer Protection Act, 2019 (India) and applicable laws of Karnataka. Disputes shall be subject to the jurisdiction of courts in Bengaluru.