Privacy Policy

1. Who We Are

Trading Mind Protocol is a trading psychology coaching service operated by Robin Jose, based in Bengaluru, Karnataka, India. Contact us at [email protected] or +91-988-60-733-74.

2. Information We Collect

When you book a consultation or contact us, we collect:

• Full name
• Email address
• Phone number
• Service selected and payment amount
• Any information you voluntarily share in messages

We also automatically collect standard web analytics data (pages visited, device type, browser) through our analytics provider.

3. How We Use Your Information

• To confirm and schedule your consultation booking
• To send booking confirmation and follow-up emails
• To contact you regarding your session
• To improve our website and services
• To comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Payment Processing

Payments are processed via Razorpay (card payments) and UPI. We do not store your card details on our servers. Razorpay's privacy policy governs how your payment data is handled.

5. Cookies & Analytics

We use cookies to understand how visitors use our website. You can accept or decline cookies via the banner shown on your first visit. Declining cookies will not affect your ability to book a consultation.

6. Data Retention

We retain your booking information for up to 3 years for business records and tax compliance. You may request deletion of your data at any time by emailing us, subject to any legal retention requirements.

7. Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Request erasure of your personal data
• Withdraw consent at any time
• Nominate a person to exercise rights on your behalf

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no internet transmission is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

10. Contact Us

Robin Jose — Trading Mind Protocol
Bengaluru, Karnataka, India
Email: [email protected]
Phone: +91-988-60-733-74